• The video does not have sound.

    R
    Rick Hubbard
    Asked on July 7, 2026 at 9:15 PM

    The video does not have sound.

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    Rica Support Team Lead
    Replied on July 7, 2026 at 9:33 PM

    Hi Rick,

    Thanks for reaching out to Jotform Support. I've checked the Help Guide where you left your comment, but I don't see a video. I've also checked your form and AI Agent, but I don't see a video there either. Can you tell me more about the video you're referring to so I can point you in the right direction?

    After we hear back from you, we’ll know what’s going on and how to help.