Form Stuck on Please Wait

not fixed yet

Hi Yogesh,

Thanks for reaching out to Jotform Support. I cloned and tested your form to see if I can replicate the issue, but I was able to submit it without any errors. Check out the screencast below for my results:

I've cleared your form's cache which should help. Can you try using another browser and test it again? If the same thing happens again, can you share the console logs with us? Here’s how to get them in Chrome:

1. On the page where you’re having the issue, click on the Three Dots icon in the top-right corner of the Chrome browser.

2. Then, in the menu that opens on the right side of the page, hover your mouse over More Tools.

3. Next, in the menu that opens, click on Developer Tools.

4. Now, in the Developer Tools window, click on the Console tab and then take a screenshot of everything you see there.

After taking a screenshot of the console log, the next step is to post it in the Help Center. Here’s how to get going:

1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

2. Drag and drop your image into the Upload box, or click on it and select your file.

3. Then, click on the Add button in the bottom-right corner of the window.

4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

Keep us updated and let us know how it goes.