Form Translation: Screen goes blank when trying to amend additional language

  • Y
    York Medical Group
    Asked on August 4, 2026 at 8:55 PM

    I am unable to amend the translation. every time i select the option the screen just goes blank, I have selected additional language but when I go to edit nothing appears?

    Page URL: https://www.jotform.com/help/298-how-to-make-your-forms-multilingual/
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    Rica Support Team Lead
    Replied on August 4, 2026 at 9:06 PM

    Hi there,

    Thanks for reaching out to Jotform Support. I tested it and had the same issue, so I created a ticket and escalated this to our Developers. We’ll follow up as soon as we have any news.

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    Rica Support Team Lead
    Replied on August 6, 2026 at 6:51 PM

    Hi there,

    I just heard back from our Developers. They’ve resolved it, so it should be working fine now. Can you give it a try and see how it goes?

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