Account Email Change: Update Email Address for Jotform Notifications and Verification Codes

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    Amy Anderson
    Asked on August 17, 2026 at 10:06 PM

    I want to change my email address account from aan***son@ch***al***w.com (current) to amy@ch***al***w.com. I no longer have inbox access to my old account an it is not forwarding messages from Jotform in the auto forward that I set up. The Jotform emails and verification codes are not being forwarded. Please set my now address to amy@ch***al***w.com. thank you

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    Kris JotForm Support
    Replied on August 17, 2026 at 10:14 PM

    Hi Amy,

    Thanks for reaching out to Jotform Support. If you can’t update your email address because the current one is unavailable and you can’t access the verification email, can you submit the form on the How to Recover Your Jotform Account page, and our team will look into it?

    Reach out again if you have any other questions.

    
Account Email Change: Update Email Address for Jotform Notifications and Verification Codes
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