Customer Service: Unhelpful and Condescending Experience Despite Excellent Software

Software 5/5 stars. Customer service -1000000000/5, unhelpful and condescending.

Hi Rebekah,

Thanks for contacting Jotform Support. I'm sorry about the customer service experience you're facing. I believe you are referring to your previous thread here that was escalated. I can see that it was resolved and our team have updated the email address on your Starter Jotform account.

If you have any concerns, please follow up on that ticket so that our relevant team can review and update you directly.