Account Email Address: Unable to Reset or Change Incorrect Email

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    Colin Ceesay
    Asked on August 20, 2026 at 11:55 PM

    Hello i made a mistake and typed in the wrong E-Mail adress. Im not able to reset/change it by myself, it wont let me. What can i do? Greetings Colin Ceesay

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    Gemmhel Enterprise Support
    Replied on August 21, 2026 at 12:03 AM

    Hi Colin,

    Thanks for reaching out to Jotform Support. If you can’t update your email address because the email on your account was entered incorrectly and you can’t access the verification email, can you submit the form on the How to Recover Your Jotform Account page, and our team will look into it?

    Reach out again if you have any other questions.

    
Account Email Address: Unable to Reset or Change Incorrect Email
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