Complaint Management App
Complaint Management App gives teams a simple way to collect complaints, review records, and route people to support contact details, making issue tracking easier for service, HR, and operations groups.
Complaint Management App helps organizations capture, organize, and follow up on customer or employee complaints in one place. It supports a simple intake experience with a Submit Complaint page, a Browse Complaints area for reviewing records, and a Support Contact page for quick escalation when someone needs help. Use it in retail, hospitality, property management, internal HR operations, or any service team that wants clearer visibility into issues, faster handoffs, and more consistent responses across locations or departments.
Jotform makes it easy to turn this app template into a branded self-service experience with a no-code app builder and a drag-and-drop interface. Connect your complaint forms to the app, keep information organized, and share a single link or QR code so people can submit issues and teams can review them from anywhere. With Jotform, you can update pages, adjust what you collect, and refine the workflow as your support process evolves.
It’s used to collect complaints through a dedicated Submit Complaint page, review and reference existing complaints in a Browse Complaints section, and guide users to a Support Contact page when they need follow-up or escalation.
Most teams include a clear complaint intake form, a browsable list of submitted complaints with key identifiers like complaint ID and subject, and a support contact section so users know where to go next. You can also add internal notes or routing steps depending on how your team handles follow-up.
Use it when complaints are coming in through scattered channels and you want one consistent path for reporting and one place to review issues. It’s also helpful when multiple staff members need visibility into what has already been reported to avoid duplicate work.
Customer service teams, HR and people operations, facilities and property managers, and any operations group handling requests or issues can use it. It can also be shared with customers, tenants, students, or employees depending on your audience.
It creates a more consistent reporting experience, improves visibility into incoming issues, and makes it easier to find past complaints when following up. Having both submission and browsing in the same app also helps reduce confusion about where to report and what’s already in progress.
Yes. You can rearrange pages, adjust navigation cards, and tailor the content so it matches your process, whether you want a simple intake-first flow or a review-first dashboard for internal teams.
Yes. Share it as a link or QR code so people can submit a complaint from their phone, then direct them to Support Contact if they need immediate help. You can also publish it for internal use so staff can browse complaints on the go.
Yes. The layout is designed for easy navigation on mobile devices, which is especially useful when complaints are submitted on-site, in a store, in the field, or during an event.
Give your clients a better way to schedule tarot readings with this free Tarot Reading App from Jotform. The app is ready to be downloaded onto any iOS or Android device, but feel free to customize it to better suit your needs with our drag-and-drop no-code builder. Once you’ve shared your app, you’ll be able to manage appointment bookings and feedback on the go!Want to add your specific booking schedule, personalize design elements, and make other changes to this Tarot Reading App without coding? No problem — just drag and drop with our no-code builder to get the exact app design you want. You can then share your unique Tarot Reading App with a copy-paste link for clients to download and use the app directly from their personal devices.
Go to Category:Entertainment AppsA food delivery app is used by food delivery services to communicate with customers, and drivers, while also providing an enhanced customer experience. This template is ideal for restaurants, food trucks, or anyone who may deliver the food ordered by their customers. Wondering how to sell food deliveries online? Whether you've got a restaurant, diner, or small cafe, our Food Delivery App is the perfect way to take online delivery orders and payments. This app template comes readymade with a product list where customers can view your menu and input their delivery address and payment information. You can even showcase signature and seasonal dishes, run promotional campaigns, and gather feedback. Customers can open and download your app on any smartphone, tablet, or computer.Want to make this Food Delivery App your own? Our drag-and-drop interface allows you to add forms, change fonts and colors, upload your logo and thumbnail images for menu items, and completely customize the look of your app icon — with no coding necessary. After that, simply share the link on your website or social media and you’re off and running. Start taking online delivery orders today to sell food deliveries online with this free Food Delivery App!Please refer to our article for further tips on creating a food ordering and delivery app.
Go to Category:Delivery AppsNeed to find out how to sell catering items online? A catering app allows customers to quickly and easily hire caterers and order food for their events. Get a head start creating an app for your own catering company with our free Catering App. This pre-made template includes a menu and order form for customers to access from their smartphone, tablet, or computer. Customers can easily place their orders from any device, and you’ll receive submissions instantly in your secure Jotform account.Customize your Catering App in just a couple of clicks with our no-code app builder. Simply drag and drop to add more forms, update text, upload images, embed links, and change app settings. When it’s ready, embed the app link in your website or share it on social media to start receiving orders from customers. Take your catering business to the next level and sell catering items online with a professional Catering App.
Go to Category:Delivery AppsDiscover how to sell hostel bookings online, collect breakfast requests, and gather feedback from your guests with a free Hostel App from Jotform. Instead of spending your time on phone calls and emails, customers can submit their information directly from any computer, tablet, or smartphone — including iOS and Android devices. All submissions are stored in your Jotform account, ready to be viewed, managed, and responded to by you and your team.Need to update this Hostel App template? Drag and drop to change the app icon or background, change booking options to match your hostel, choose new fonts and colors, and make other updates with no coding required. You can even connect your forms with 100+ apps like Google Calendar and Google Drive or multiple payment gateways including Square and PayPal. Save time and sell hostel bookings online with a powerful Hostel App, personalized to perfectly match your needs.
Go to Category:Appointment & Booking AppsGather appointment bookings and patient information with ease using this Telehealth App from Jotform. Simple customize the app to match your needs, share it with patients using a link, and have them download it onto their computer, tablet, or smartphone for easy access. The app includes a Zoom Scheduler that lets patients select a time slot that works for them and generates a new Zoom meeting for each new booking.Need to customize this Telehealth App template? Drag and drop to rearrange the design, add your logo and branding, update existing forms, or connect them to 100+ popular app integrations. Jotform protects form data with a 256-bit SSL connection, GDPR and CCPA friendly features, but you can also optionally upgrade your forms to be HIPAA friendly. Save time with a free Telehealth App that your patients can use on any device.
Go to Category:Appointment & Booking AppsLet clients book your handyman services or request quotes from any device with Jotform’s free downloadable Handyman App. Once you’ve customized the app to match your service offerings and branding, you can share the app to be saved onto any iOS or Android device or accessed instantly in a web browser via your site. You’ll be notified of each response instantly, so you can respond to service requests fast!Make this app match your business with our drag-and-drop builder. No coding required — quickly add your logo, choose your favorite colors and fonts, personalize the app background and icon, and make other changes in seconds. You can even integrate with 25+ payment processors to receive payments while paying no extra transaction fees to Jotform. Switch from time-consuming phone calls and emails to a powerful mobile Handyman App.
Go to Category:Online Service Apps