Jotform Instagram Agent Features and Pricing

Trusted by over 40 million users

Payment Periods

Starter

FREE* All Features Included
  • 5 Agents
  • 100 Monthly Conversations
  • 10,000 Monthly Sessions
  • 50 Minutes Monthly Voice Call
  • 250 Monthly SMS
  • 10M Characters Knowledge Base
  • Phone Number Add-On

Bronze

$34
/month
Billed annually
  • 25 Agents
  • 1,000 Monthly Conversations
  • 100,000 Monthly Sessions
  • 100 Minutes Monthly Voice Call
  • 300 Monthly SMS
  • 20M Characters Knowledge Base
  • Phone Number Add-On
Best Value

Silver

$39
/month
Billed annually
  • 50 Agents
  • 2,500 Monthly Conversations
  • 1,000,000 Monthly Sessions
  • 200 Minutes Monthly Voice Call
  • 500 Monthly SMS
  • 50M Characters Knowledge Base
  • Phone Number Add-On

Gold

$99
/month
Billed annually
  • 100 Agents
  • 10,000 Monthly Conversations
  • 2,000,000 Monthly Sessions
  • 300 Minutes Monthly Voice Call
  • 750 Monthly SMS
  • 100M Characters Knowledge Base
  • Phone Number Add-On

Enterprise

Custom Price
  • Unlimited Agents
  • Unlimited Monthly Conversations
  • Unlimited Monthly Sessions
  • 1,000 Minutes Monthly Voice Call
  • 1,000 Monthly SMS
  • Unlimited Knowledge Base
  • Phone Number Add-On

*All prices listed above are in USD.

Why Choose Jotform?

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Nonprofit Discount

Whether your nonprofit is large or small, Jotform’s online Form Builder helps your organization help others. As an exclusive benefit, we offer nonprofits a 50-percent discount on our Bronze, Silver, and Gold plans, and a 30-percent discount on our Enterprise plan.
Learn More
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Education Discount

Jotform is the preferred online Form Builder for educational institutions around the world — from major universities to K–12 schools. To support your mission, we offer an exclusive 50-percent discount on our Bronze, Silver, and Gold plans, and a 30-percent discount on Jotform Enterprise.
Learn More
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Cancel Anytime

Jotform is a recurring subscription service. You can upgrade or downgrade your service at any time. To change your subscription, go to the billing page and select a new plan.
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30 Day Money Back Guarantee

If, for any reason, you need to cancel your subscription within 30 days of payment, we’ll issue a full refund. To request a refund, please contact our support team.
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24/7 Customer Support

Our friendly support team is available to help you anytime you need them.
The Facebook Live team had a flawless experience using Jotform during an online event with President Barack Obama. The product withstood a massive amount of traffic in a 60 minute period. We see a lot of value in the product features and the ability to customize a perfect submission form for any event.
Erin Kanaley, Facebook

We’re proud to help organizations and professionals, from start-ups to Fortune 500 companies, all over the world.

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Jotform Pricing FAQ

  • Instagram Agent doesn’t have standalone limits, but it directly contributes to your overall AI Agent usage. Each interaction on Instagram — such as a DM, post comment, mention, or story reply — is counted toward your plan’s AI limits.

    • AI Conversations: Every first incoming DM from a user (or the start of a new thread) increases your AI Conversations and AI Sessions count.
    • AI Agent: Each time you create a new Instagram Agent, it increases your Agent limit.
    • Knowledge Base: Every source you add to train your agent — whether via the Train tab in the Jotform AI Agent Builder, or by teaching it from your bio, posts, or DMs — counts toward your Knowledge Base limit. The agent only trains on these inputs the first time; if you update or add new information later, you’ll need to retrain your agent for the changes to take effect.

    If you reach any of these limits, your Instagram Agent will stop generating new responses or engaging in conversations until the quota is renewed, or your plan is upgraded.

    To deliver personalized and brand-accurate responses, Instagram Agent learns from your uploaded Knowledge Base and your Instagram content. This ensures that users engaging with your page receive accurate, consistent, and helpful answers — whether for customer support, sales inquiries, or community engagement.

    Additionally, since the Instagram Agent is tied to your AI Agent quota, the connection between an agent and an Instagram account is strictly one-to-one — one Instagram Agent can only be linked to one Instagram account, and each Instagram account can only be linked to a single agent.