How to Install Jotform Form Builder to your Shopify Store?

October 9, 2026

Jotform Form Builder lets you create and publish forms directly on your Shopify Store. After installing and connecting the app, you can create a form, customize its fields and appearance, choose how and where it appears on your store, and publish it for your customers to access.

In this guide, we’ll cover:

Installing Jotform Form Builder 

First, install the Jotform Form Builder app on your Shopify store and connect your Jotform account. Here’s how:

  1. Log in to your Shopify Store account, and then go to the Jotform – Form Builder and click on Install on the left side of the page.
Shopify Jotform – Form Builder app page showing the Install button on the left side for installing the Jotform Form Builder app in a Shopify store
  1. Then, in the new tab that opens, review the requested permissions in the Install App window, and then click on Install.
Shopify Install App window showing the requested permissions for the Jotform Form Builder app, with the Install button available to confirm installation
  1. Next, click on Connect.
Shopify Jotform – Form Builder app page displaying the Connect button to connect the app to the Shopify store

Note

You’ll be asked to log in to your Jotform account, if you’re not already, or sign up for one.

  1. Now, in the window that opens, review the requested permissions and click on Allow.
Shopify authorization window displaying the requested permissions for the Jotform Form Builder app, with the Allow button to grant access

That’s it! You’ve successfully installed Jotform Form Builder on your Shopify store and are ready to start creating forms. 

Creating Your First Form

Once you’ve installed and connected the app, you can create your first form from the My Forms page. This is how it’s done:

  1. In Jotform-Form Builder, click on My Forms in the menu on the left side of the page.
SEO Alt Text: Jotform – Form Builder app in Shopify displaying the My Forms option in the left-side menu
  1. Then, at the center of the page, click on Create Form.
SEO Alt Text: Jotform – Form Builder app page displaying the Create Form button at the center of the page
  1. Now, in the Describe the Form You Need section, enter the description of the form you want to create, and then click on Create Form.
  2. To use a pre-built form, in the Templates section, select a template, and then click on Use Template.
Jotform – Form Builder page displaying the Describe the Form You Need section with a form description field and Create Form button, along with the Templates section featuring pre-built form templates and a Use Template button

Once your form is created, you’ll be taken to the Publish Form page, where you can choose how to display your form.

Publishing Your Form 

Once your form is ready, you can configure how and where you want it to appear on your Shopify store. Here’s how to get going:

  1. In the menu on the left of your Publish Form page, configure these things:
    • Form Display — Choose how and where the form is displayed in your store:
      • Inline Section — Embed the form directly into a page or section of your store.
      • Popup Modal — Display the form in a popup when customers click a button on your store.
      • Floating Button — Let customers open the form using a floating button displayed on your store.
    • Location Type — Select the type of store page where you want to display the form.
Shopify Jotform – Form Builder Publish Form page displaying the left-side menu with Form Display options, including Inline Section, Popup Modal, and Floating Button, along with the Location Type setting
  1. Then, scroll down and continue configuring these settings: 
    • Thank You Message — Customize what customers see after submitting your form.
      • Show Thank You message — Display a thank-you message after customers submit the form.
      • Redirect to a Page — Redirect customers to another page after they submit the form.
      • Advanced Settings — Click on it to open the Form Design Studio, where you can customize the appearance of your form using the available design options.
Shopify Jotform – Form Builder Publish Form page showing the Thank You Message settings, including Show Thank You message, Redirect to a Page, and Advanced Settings for customizing the form’s appearance
  1. Next, scroll up and then click on Publish at the top-right side of the page. 
Shopify Jotform – Form Builder Publish Form page displaying the Publish button in the top-right corner
  1. Now, in the Shopify Theme Editor, review the form placement and in the top-right corner of the page, click on Save.
Shopify Theme Editor displaying the Jotform form placement in the store preview, with the Save button in the top-right corner

Editing Your Form

If you want to make changes to an existing form, you can open it from the My Forms page and edit its fields and settings. Here’s what to do:

  1. In the menu on the left side of the Jotform – Form Builder page, click on My Forms.
Jotform – Form Builder page displaying the My Forms option in the left-side menu
  1. Now, hover your mouse over the form you want to edit and then click on Edit Form.
Jotform – Form Builder My Forms page displaying a form with the Edit Form option visible when hovering over the form

That’s it! You’ll be redirected to Form Builder, where you can continue customizing your form.

otform Form Builder interface displaying the selected form and available customization tools for editing its fields and design

Note

Any changes you make to your form will automatically be reflected in the form added to your Shopify store.

Managing Your Forms

After creating your form, you can manage them from the My Forms page. You can rename, preview, duplicate, or delete your forms, as well as access other form options.

  1. In the menu on the left side of the Jotform – Form Builder page, click on My Forms.
Jotform – Form Builder page displaying the My Forms option in the left-side menu
  1. Now, hover your mouse over the form you want to manage, and click on Three Dots icon.
  2. Then, in the menu that opens, select the action you want to perform:
    • Rename — Change the name of your form.
    • Preview — View how your form appears before sharing it.
    • View Submissions — View the responses submitted through your form. You can also view your submissions by clicking on Submissions in the menu on the left.
    • Analytics — View data and insights about your form submissions.
    • Duplicate — Create a copy of your form.
    • Delete — Move the form to Trash.
Jotform – Form Builder My Forms page displaying the Three Dots menu for a selected form, with options including Rename, Preview, View Submissions, Analytics, Duplicate, and Delete

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