Billing

Keeping track of your subscription invoices helps you stay on top of your billing and keep your records organized. With Jotform, you can easily access, download, and review your invoices from your Account Billing Page. We’ll also show you how to...

PayPal allows you to pay your Jotform subscription automatically with their automatic payments feature. If you need to cancel your PayPal subscription to Jotform, you can do it from your PayPal account. To...

If you no longer need your Jotform subscription, you can cancel it by downgrading your plan to the Free plan. Jotform makes it easy to manage your subscription from your Account Settings, where you can review your current plan and choose to...

We are no longer accepting payment by check, purchase order, or wire transfer. Existing subscriptions paid by one of these methods will remain active. However, if you want to switch to a different plan, you must pay by credit/debit card or PayPal.

The purchase order payment method for upgrading accounts is no longer supported. To upgrade your account, you can use a credit card, debit card, or PayPal. See How to Upgrade Your Account for more information.

It's important to keep your billing information up to date to ensure uninterrupted service and access to your active subscription features. If you need to change your credit card details, you can update your information on your account's Billing...

The wire transfer payment method for upgrading accounts is no longer supported. To upgrade your account, you can use a credit card, debit card, or PayPal. See How to Upgrade Your Account for more information.

You can use our Refund Request Wizard to get a refund for a payment you made to Jotform. If you've purchased your subscription through the Jotform Mobile App, your refund request should be made directly through the Google Play Store or Apple...

Upgrading your Jotform account can significantly enhance your form management experience. With a paid subscription, you can increase your submissions, storage, and payment limits, ensuring you never miss out on important data....

Yes—Jotform does offer monthly plans. They’re perfect if you just need a form builder for a short-term project or a one-off task. But if you’re looking for something long-term, a yearly plan often gives you more value for your money....

Upgrading your account gives you the option to remove the Jotform name from your Forms, Visual Reports, Apps, and Sign Documents. Our branding will appear in those assets by default if you're subscribed to the Starter plan, but once you've...

Running into a Form Over Quota error message can be frustrating, especially when you rely on your forms to stay connected with users. This error usually means your account has reached a limit for submissions, form views, upload space, or other...

Once you reach your account upload limit, your form will show an Over Quota error that’ll block users from submitting it. Remember that the account Upload Limit is the total storage space available in your account to store uploaded files through...