Live Chat | Canva Agent Features

Adjust Your Agent's Tone of Voice

Adjust your agent’s tone to match your brand and engage your users in a way that aligns with your business needs and goals.

Take Over Chats on Mobile

Let human agents take over AI-driven chats using the mobile app to ensure quick and efficient resolutions to complex inquiries.

Switch from AI to Human Chat

Provide an enhanced support experience by transitioning from AI to human assistance, ensuring users receive the most accurate and personalized responses.