Multichannel Support | Salesforce Agent Features

Chatbot

Embed your AI Agent as a chatbot on your website, allowing users to access instant support.

Standalone

Allow users to interact with your agent via a standalone chat-based interface. Simply share a link with your users, and they can interact with your agent on any device.

Let Your Agent Answer Phone Calls

Set up your AI Agent to answer phone calls. Use an extension or a dedicated phone number for instant support, and customize voice settings to create the customer experience you want.

Voice Agent

Enable your AI Agent to handle voice calls over the web. Customize your agent’s voice to allow your users to speak with your agent online.

WhatsApp Agent

Connect your WhatsApp account to your AI Agent to let your agent field customer conversations directly from WhatsApp.

QR Code

Instantly generate a QR code to share your agent with the world via a simple scan.

Agent App

Instantly turn your AI Agent into a downloadable app that users can quickly access from any device.

Facebook Messenger

Enable your AI Agent to field customer conversations directly from Messenger.

SMS Agent

Purchase a designated phone number so your AI Agent can send text messages to your customers.

Gmail Agent

Let your AI Agent connect to Gmail to automatically draft personalized, professional replies as new emails arrive, helping you save time and respond faster with less effort.

Email

Keep the conversation going by allowing users to receive and reply to AI-generated emails.

Shopify

Let your AI Agent guide customers through product discovery, checkout questions, and order updates using real-time data from your Shopify store.

Presentation Agent

Take the pressure off live presentations. Upload your slides and let your AI Agent present for you, delivering clear, confident presentations powered by Jotform AI.

Instagram Agent

Launch your Instagram AI Agent in minutes and start turning messages into meaningful interactions. From welcoming new followers to answering common questions, your AI handles conversations with speed, accuracy, and a touch of personality so you can focus on growing your brand.

AI Chatbot for WordPress

Bring instant, intelligent support to your WordPress site with Jotform’s AI Chatbot for WordPress. Install it directly from the WordPress plugin directory and let your AI Agent respond to every visitor request—whether it’s about your products, services, or content.